Autohulp PROMobile car key service
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Frequently asked questions

Answers to your questions.

The most common questions answered below.

How quickly can you be on location?

We are active in Dutch and Belgian Limburg. We schedule an appointment that suits you and confirm quickly once the appointment is set.

What car brands do you work on?

All common European and Asian passenger cars: VW, Audi, Skoda, Seat, BMW, Mercedes, Ford, Renault, Peugeot, Citroën, Opel, Toyota, Honda, Nissan, Hyundai, Kia, Mazda, Volvo and more. For exotic or very recent models we ask for the plate number first to be sure.

What does a new key cost?

Car key copy or programming starts from €99 incl. VAT (€82 excl. VAT for business). A replacement key after loss starts from €179 incl. VAT. Final price depends on make and model, always confirmed upfront.

Do you damage my car when opening it?

No. We only open damage-free with professional tools, no forced methods. If opening your model is genuinely risky, we say so first and discuss an alternative.

Do you work at night and weekends?

For emergencies (lockout, lost key, stranded situations): call us and we will see what we can do. For regular appointments we work Monday to Saturday 08:00-20:00.

Do you ask for ID?

Yes. For your and our safety we want to verify ownership before repairs or opening, a driving licence or vehicle registration card is sufficient.

How is payment done?

Bank transfer or cash. Business clients receive an invoice. No upfront deposit, no hidden costs. Fixed price as agreed.

Can I get a new key made without the original?

Yes. With your plate number and ID we can make a key without a working one. Easy on older models; modern immobiliser systems may need an ECU read procedure.

Does it work on keyless / smart key cars?

Yes, we can code keyless-go and smart key systems too. It is a more complex procedure, slightly more expensive, and takes 30-60 minutes.

What if the repair fails?

No cure, no pay. If we cannot solve the problem you pay nothing. We tell you upfront what is and is not possible.

Do you offer a warranty?

Yes, 12 months on every key or repair we carry out. Not working as agreed? We come back at no cost.

Do you also work for companies and fleets?

Absolutely. We work for lease companies, taxi firms, car hire and SME fleets. Volume agreements and invoicing on account, ask for a quote.

Answer not found?

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